The Frontier Adjusters National and Regional Customer Program (FANRCP) includes the following:

• Standardized pricing, billing, and payment terms
• Live Customer Service Center to receive regular, emergency, and after-hours field work 24 hours a day, 7 days a week. The Customer Service Center can receive claims in several ways
  • Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Fax 800.553.4799
  • Phone 800.426.7228
  • On-line via www.frontieradjusters.com
• Email acknowledgement with the name and contact information of the Frontier office assigned within 4 business hours
• Defined claims handling expectations
• Customer Support for routine inquiries of file status, contact information, etc.
• A dedicated Account Manager to respond to service, quality, or other issues
• Quarterly reports on all Frontier assignment activity at the claim level.

For more information please contact Milo Bolender at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Steve Ritley at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .