Frontier Direct allows for the most direct communication between the Frontier offices and the customer. The customer chooses which office he or she wishes to handle the assignment and sends that assignment directly to the office. Other attributes of the Frontier Direct Program include:

• Assignments are sent direct to the local office via email, fax, or phone
  • The Frontier Adjusters Office Directory contains all the contact information for all of our offices
  • Contact information is also available on the website at www.frontieradjusters.com
• The local Frontier office will
  • Acknowledge the claim assignment
  • Verify the details of the assignment
  • Handle the claim according to the customer’s instructions
  • Deliver the work based on the timeline provided by the customer
  • Include an invoice and time sheet to support the work
• The price for all services will be negotiated between the Frontier office and the customer
• The customer should communicate directly with the Frontier office with any questions concerning the assignment
• The Frontier Corporate Customer Support Center is available should any issues arise during the course of the assignment.

Click here to begin searching for the closest office to your claim.