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Working With Our Adjusters
Written by Administrator   
Saturday, 20 October 2007 11:53

We make it easy and convenient for you to work with each of our more than 770 independently owned and operated franchised offices:

 

Finding the Nearest Frontier Office

If you are not sure which franchised office is closest to the loss location, you may click here to use our office locator. Our advanced search feature allows you to search for an office based on criteria such as city, zip code and area code. You may also contact our This e-mail address is being protected from spambots, you need JavaScript enabled to view it , and they will dispatch the claim to the closest, qualified office. With 770+ offices, we’re never far away!

 

Assigning Claims to an Office

Frontier has just added another easy way to assign your claim; try our Online Submission Form on our homepage! Fill out your information and our Customer Support Center will send it to the closest, qualified office. You can also make claim assignments by contacting our Support Center at either 800.426.7228 or This e-mail address is being protected from spambots, you need JavaScript enabled to view it . When making assignments, we suggest that you provide written claim handling instructions and confirm both your service requirements (i.e. scope of the assignment, adjuster’s authority, the desired timing for reports, photos, etc.) and the expected fees/rates for the assignment. Our clients call, fax or email assignments directly to our locations as well.

 

National Accounts Pricing & Services

For customers that frequently use Frontier offices throughout the country or a multi-state region, we offer customized programs that give you the ability to standardize pricing and service levels when working with Frontier's franchised offices. For more information, please contact Milo Bolender at 877.392.6278 x15.

Last Updated ( Thursday, 01 May 2008 16:32 )