Frontier is the largest franchised claim services organization in North America. Annually, our 680 franchised offices handle approximately 100,000 assignments for our customers. If you are interested in learning more about the possibility of acquiring a Frontier franchise, we recommend you start by reading the following Frequently Asked Questions and then contact us for additional information.
As part of our network of independent adjusters, Frontier owner-operators provide multi-line property & casualty claims services to insurers, large self-insureds, TPA’s, transport companies and many governmental agencies. Most Frontier locations also offer auto physical damage appraisal services and inspection services.
We require new franchisees to possess at least 5 years of multi-line P&C claims adjusting experience. We do not provide startup training with regard to handling claims; new owners must be able to handle a broad range of claims from the day they start. Many of our current owners are former claims managers with 15+ years of experience.
Frontier franchisees get the best of both worlds: the freedom and reward of entrepreneurship, with the marketing, IT, financial, and administrative support of a professional, experienced Home Office staff. A significant percentage of most franchise owners’ assignment volume is provided by Frontier National Account customer relationships.
All franchisees undergo a thorough background check as a precondition to becoming a Frontier Adjusters’ franchisee. This includes checks on credit, criminal background, driving record and prior employment verification. We deploy strict criteria to ensure only persons of high ethical standards are awarded Frontier franchises. For example, any person with past involvement in dishonest or fraudulent activities is ineligible to become a Frontier franchisee. Please also note that per the terms of our franchise agreements, our Franchisees are not permitted to hold money or property or act as a trustee or fiduciary for or on behalf of any customer (other than salvage or damaged property associated with an open claim). For 50+ years we have taken great pride in the caliber and professionalism of our franchisees. Our stringent background check policies are one important step to ensure our continued professionalism in the industry!
We also require that our franchisees perform background checks on all of their employees and independent contractors that handle customer assignments. This is a condition of the franchise agreement. Additionally, for all of our National Account customers, franchisees reaffirm that these background checks are completed via written acknowledgment in the form of a National Account Participation Agreement.
Click Here to request more information about franchise opportunities with Frontier Adjusters. You may also contact Tyson Ware, our Brand Manager at 877-392-6278, ex 635 or firstname.lastname@example.org.